Over the years, Mr Goodair has been praised for its professionalism, support and work carried out from the service technicians and the coordinators and managers. Mr Goodair works together as a team, and we work together well, providing a high standard of work every time. Below are just some of the many testimonials that we have received.
“Recently I had to request a warranty claim on two Panasonic Air Conditioners. Firstly, your reception staff led me easily through the process of organizing a technician call out. Your technician arrived on time, quickly assessed the problems and advised [the] parts would need to be ordered. A few days later, I received a call from your reception staff to advise that the parts had arrived and subsequently made a new appointment for the technician. As before, the technician arrived on time, was courteous, efficiently repaired both units and tidied up after himself. I can only compliment your staff on the manner they handled the claim and would simply like to say ‘thank you’.”
“Excellent service, the technician arrived in the time frame after contact with the office staff. The problem [was] found quickly, parts replaced two days later but we were not left without any heating as temporary measures were taken so the house was warm. Steve was friendly and thorough. I would not hesitate recommending your company to anyone. Steve also made sure everything was checked, he left everything clean and tidy. Thanks, till next service.”
“Their service is professional, understanding and prompt. I would certainly class them as being Female Friendly.”
“I would like to congratulate you and your staff on providing a wonderful service. Your service is courteous, prompt, efficient and expert at all levels – not just your fabulous technicians but reception, quotation, invoicing as well. And your prices make you fantastic value for money, too.”
“This company has been a pleasure to deal with. They are both professional and very friendly. From the lovely ladies in the office to the technicians on site, I have been most impressed. They are courteous, prompt, give attention to detail and take the time to explain what they are doing. Thank you.”
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